Terms of service
Welcome to Sienna's Play World! These Terms of Service govern your use of our website. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before proceeding.
🔹 Use of the Website
You must be at least 18 years old or have the consent of a legal guardian to use our website. You agree to use our website for lawful purposes only and not to engage in any activities that may harm the website or its users.
🔹 Intellectual Property
All content and materials on our website, including but not limited to text, images, logos, and trademarks, are the intellectual property of Sienna's Play World and are protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
🔹 Product Information
We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on our website. Prices and availability of products are subject to change without notice.
🔹 Orders and Payments
By placing an order through our website, you agree to provide accurate and complete information for processing the order. We reserve the right to cancel or refuse any order at our discretion. Payment must be made through the available payment methods at checkout.
🔹 Shipping and Delivery
We will make every effort to dispatch orders promptly and deliver them within the estimated timeframe. However, we are not responsible for delivery delays caused by unforeseen circumstances or events beyond our control.
🔹 Refund and Return Policy
Please refer to our separate Refund Policy for detailed information on our return procedures.
🔹 Third-Party Links
Our website may contain links to third-party websites not operated by us. We are not responsible for the content, privacy practices, or operations of these external sites. Use of such links is at your own risk.
🔹 Limitation of Liability
To the fullest extent permitted by law, Sienna’s Play World and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or any products purchased through it.
🔹 Indemnification
You agree to indemnify and hold harmless Sienna’s Play World, its employees, and agents, from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the website or breach of these Terms.
🔹 Modifications to Terms
We reserve the right to update or change these Terms at any time without prior notice. Continued use of the website after changes have been posted will signify your acceptance of the revised Terms.
🔹 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom and the European Union, without regard to any conflict of law principles.
📩 Contact Us
If you have any questions or concerns regarding these Terms of Service, please email us at hello@siennasplayworld.com.
Thank you for choosing Sienna's Play World — we hope you enjoy your shopping experience with us!